IT People That Get 'IT'

  • Help Desk Support

    Every company needs reliable Help Desk services. Voyage Services can help your company design a cost-effective, practical Help Desk solution to meet the unique needs of your business and your clients....

  • Security

    Security represents one of the biggest threats to your company’s business. If security is compromised, the financial and reputational risk could be devastating.

  • Managed Support

    Voyage Services has a core set of principles that guide us through each client engagement.

Thursday 18 December 2014

Fly High With Efficient Tech Support For Your Business


  

Small business owners are more dependent on an efficient and swift technology support. As they are constrained to a fixed budget, developing an in-house support section makes no sense. Instead, they hire efficient professionals who offer tech-support for them at a reasonable price and quality service.

If you are a small entrepreneur and want to expand your peripheries through incorporating lT support, hiring an effective support provider is a smart investment. In this technology driven world, in order to stay in business and get an upper hand in the competitive market, you need to have a flawless technical framework so that it runs efficiently to its optimum level.

In order to make sure that you never run behind your competitors due to technical glitches in your framework, the technology support that works for your needs to be utterly efficient and have significant expertise in all the aspects of the business and the related IT framework running it.

Voyage Services Inc. is a reputed brand among other IT support solutions. They are one of the premium tech-support service providers and have a fleet of dedicated technical experts that give you 24x7 assistance and resolve issues within a blink of an eye.

With effective technical expertise and a dedicated team of experts, Voyage Services Inc. offers a flawless and apt backup which can monitor, detect and resolve any sort of technical issues. Imagine, your system goes down at the wee hours, and you support assistance is nowhere to be contacted for resolving the issue, you might lose a great deal of your business. To avoid such unwanted situations, Voyage Services Inc. has a dedicated team for remote assistance as well, so that you can have the peace of mind and solution in times of need.

Offering multiple technical supports for the software you purchase, they resolve most of your IT challenges associated with cloud services, disaster recovery, help desk solutions, email and spam, protection and visualization and much more. Having a strong and expert support service at hand, gives you enough confidence to be at loggerheads with your competition in business. Once you hire an experienced team of experts to support and fix technical glitches, you are rest assured that there will be no technical difficulties that might hinder your business. Moreover, these services are provided to you at a very affordable cost so that you do not have to run out of fund.

CONCLUSION:

Before you hire a tech support service, be sure that the company you are opting for having enough experience in the field. The team size also matters, so that in case you need dedicated assistance, you get an easy access to the experts. The service providers must also have a brilliant track record and an impressive customer feedback. Keeping all these aspects in mind, you must hire a professional who is affordable and experienced.

Thursday 5 June 2014

How Can Outsourcing IT Support Services Help You Save Your Expenses?

Today business owners are constantly on a hunt for new strategies and techniques that help their business grow and flourish. However, sometimes some difficulties might obstruct the ways to prosperity of a business. For instance, suppose the computer systems went out of order or there is inadequate connectivity of internet due to some technical glitches, such situations not only interrupts important works but also puts a business in trouble if not solved as soon as possible. In order to tackle such problems, a good many companies are hiring help desk support services in Philadelphia nowadays.


A few experienced business experts say that it is good to distribute work among small teams in an organization. This helps to manage work in a better way. Modern day business firms in order to expand their business are concentrating more on production and outsourcing services. Following are some remarkable benefits of hiring such services:

Cost-Saving:

Outsourcing your IT support department contracts to external agencies will help you save big. With such services you will not have to spend money in purchasing Hardware and equipment. In addition to this outsourcing will reduce the number of working staffs in your organization. Thus you can see how such services help in saving your expenses and thereby benefit your business in the long run.

If you hire an external agencies for longer, they will charge you less amounts for their services. Do a research online and find a solution and don't forget to check out with the tariff plans. Help desk service providers in Philadelphia are many and this abundance can be overwhelming for a small business to choose the right solution. This is where lies the importance of research online and know more about the services and the charges in details.

Reliable Services:

As a professional service provider, the company will strive to serve you with the best help desk service which is good for the customer relations. This earns your company good reputation.

A reputed help desk support agency strives to serve the needs of an organization in the best possible manner which in turn helps in building good customer relationship. This will ultimately help your company to improve its reputation. Many of your clients will feel satisfied with your company's service department. Thus Outsourcing can be considered of as an investment option to expand your customer base and generate more revenue in the long run.

You can rely on such agencies as they are committed to support round the clock. Hence, you can concentrate on more important work.


 Apart from the above two, there are many more benefits of hiring IT outsourcing services. All you need is to choose a reputed service that can best suit your needs.  

Wednesday 14 May 2014

Business IT Support Service in Philadelphia

Today technology and digital data is more essential than ever in running a business in Philadelphia but for small businesses, cost is a major factors due to which for them it is expensive to build, manage, and support their in house IT house.

In Philadelphia there are many Business IT Support companies that can hel small businesses to improve their IT and  provides affordable managed IT services.




Web based Helpdesk for Your Small Business

Help desk support service is important for small and non profit businesses. First it is incredibly easy to use, secondly it is very cost effective.



 Advantage of Web Based Help desk : 

1. As it is web based you can access it anywhere where internet is available.

2. The ability to have Windows-integrated authentication : (Some support companies provides AD-authentication with the hosted version as well)

3.  You can add Support widget to your website

4. Easy to take information technology help desk emergency calls 


FInd help desk Information Technology support in Philadelphia




There are two basic types of help desk software available in market:

1. Web based downloadable version
2. Hosted Help desks

First one " Web based " is the one which you install on your own servier while the another one " Hosted help desks " is the one which are situated in the etheral real of the cloud.

Help desk support companies in Philadelphia offers both types of softwares because each of them have their own advantage.