IT People That Get 'IT'

  • Help Desk Support

    Every company needs reliable Help Desk services. Voyage Services can help your company design a cost-effective, practical Help Desk solution to meet the unique needs of your business and your clients....

  • Security

    Security represents one of the biggest threats to your company’s business. If security is compromised, the financial and reputational risk could be devastating.

  • Managed Support

    Voyage Services has a core set of principles that guide us through each client engagement.

Thursday 30 July 2015

5 Advantages of Outsourced Technical Support for Your Business

The concept of outsourcing technical support for non-profit organizations has not only brought quick end-to-end solutions but also made life much peaceful for business owners who use to worry over technical troubles.

For the growth and development of businesses, technology is a major driving factor which plays an important role in just about everything. Business owners usually seek for a steady and cost-effective business solution that needs less manpower and gives more business outcome. The concept of outsourcing has brought a great positive impact upon small business and non profit organizations. Here are the 5 major benefits of hiring them:
  1. Cost effectiveness: One of the biggest advantages to outsource your business's technical solutions is that will cost you way less than setting up your own well-equipped IT department. Whether it is about disaster recovery, cloud services, technical support, email and spam issue, etc. everything can be taken care by a team of professionals who work together to deliver top-notch solutions.

  2. Bond of reliability: A good outsourcing company that helps any type of business creates a strong reliability between the two. Through services like IT and security maintenance it provides a large amount of help and decreases the complexities of IT issues. The day when there is a business crisis and a lot of work needs to be delivered to customers these service providers can help in giving end-to-end reliable solutions.

  3. Round the clock availability: There is no specific time for business crisis occurrence. With such an unpredictable event you need a service provider who can be available to you 24/7, all year long.

  4. Non-stop monitoring: Just because there are no problems in the IT infrastructure does not mean that your outsourced service providers will not keep an eye for any system failure. There is a monitoring radar that helps to keep a check on your business data and provides you security from any virus problem, spam, hack, etc

  5. .
  6. Data Security: Not just in terms of providing solutions, outsourced service providers not only give great results but also help you to safeguard your data. Whether you use cloud computing or storage points over the internet, protecting your data is one of the most important things in every business. A team of IT experts are just the right people to approach.

There are various outsourced companies that offer great services to all business owners. Voyage Services Inc., which operates out of Philadelphia provides top-notch technical support and strategic technology support to non-profit organizations as well as small businesses. This company offers expertise of a well-qualified team of professionals who guide and support you through your entire business experience.

It offers a wide range of services like help desk solutions, cloud services, disaster recovery, email and spam protection and visualization, etc. Voyage Services Inc. is one of the most reliable companies that gives trusted IT solutions and helps to decrease the problems within a quick resolution time. It is the best company that can help you to grow your business by providing you quality business solutions.

Wednesday 18 February 2015

Give Your Small Businesses A Magnificent Rise With Premium Technology Support

If you are of the mind to plan a small business start up or already have an established business, technology support is one of the most important factors that you would need to figure out right at the beginning. As most of the businesses run on IT frameworks and technological innovations, hiring an able and efficient technology support service provider has become the need of the hour.

Tech support is particularly the most important factors that determine the success of a business in today’s world. Latest innovations in the IT industry and growing dependability of business frameworks over IT have increased the demand for efficient and expert tech service to significant amount.

Particularly, taking the case of small businesses, owning a personal tech support team would be a too expensive and impractical affair. Here comes the need of technology support service providers, who help you out with 24x7 dedicated tech support and that too at very affordable rates. These companies are expert in their fields of work and provide support and monitoring to a lot of other businesses. But an interesting thing about such efficient firms is their ability to support dedicated businesses with able experts who hold expertise in particular types of business sectors.

Voyage Services Inc. is one such name that has earned enough reputation in the IT sector in Philadelphia for providing uninterrupted IT support to most companies. Their expert teams of professionals address IT challenges associated with cloud services, disaster recovery, help desk solutions, email and spam, protection and visualization and much more. You can expect a 360 degree solution for all your IT related issues. Having a vast experience while working with small businesses, Voyage Services Inc. have dedicated experts to address your issues particularly with detailed support and monitoring.

In this competitive market, if the IT framework of your business is derailed for a moment, it would claim you huge losses. These IT experts and support providers make sure that your business framework is properly aligned and all the networks and systems are properly functioning to the optimum level of efficiency.

Conclusion
Before hiring any technology support, be sure that the firm is well reputed and has a significant experience. Hiring the wrong persons could cost you even more losses that you could have imagined. Also, as these support providers work with delicate data of your business, trust level must always be checked. A reputed and efficient tech service firm can help you get rid of all your IT related issues and keep your business rolling smooth.

Tuesday 20 January 2015

Understanding the Importance of Tech Support for Small Businesses

Whether you are planning to set up a small business or you already own one, the uninterrupted IT support is the top most things you must consider to keep your business up and running. Voyage services Inc. is one the leading companies that offers 24* 7 IT Support for small businesses. Read on to know more.

Small businesses can considerably benefit from advanced applications of technology, but the process of setting goals, acquiring hardware and software and implementing as a part of your work flow can be a bit mindful.

Each time when a small business needs IT support, they just find some highly experienced staff that would cater to everyday needs and fix the problem right there. However, the practicality of hiring an in-house IT professional depends on the type of business you own and what are the services you require.
 
Adding an experienced IT professional on the attractive payroll will not always solve your purpose, therefore it would be wise to outsource tech support to a firm that specializes in providing technology support for small businesses. 
 
In the modern day scenario, there is a growing platoon of IT resources- both free and paid, on which small businesses can rely on at the time of need. There are many different level of IT support for example, the break and fix situation where an error occurs and your IT professionals fixes it in a minimum time and then there is a second scenario where your business demands 24*7 IT support wherein you will require people have to be available every time to keep business up and running and to deal with any sort of IT related issues immediately.

Voyage Services Inc. is one such company that aims to provide the uninterrupted IT support to most companies in India and overseas. With a team of highly skilled and expert professionals, they can easily address IT challenges associated with cloud services, security services, disaster recovery, virtualization, VOIP etc.

The company has managed service plans that comprise of 4 primary components: expert-level Help Desk support, IT Security, IT Management Services, Onsite & unrestricted 24x7 remote Support and Cloud360. Customers can get 24x7x365 assistance from the of professionals, and easily set up & install services by expert technicians that offer step by step assistance for the convenience of the customer.

As every business has different IT requirements, it becomes important for you to define what kind of assistance you need to flourish your business to newer heights. The business owner should determine what kind of IT services he/she requires to achieve the desired success.

Your IT support options can involve tasks such as setting up computers to keep everything up and running like emails and other networks support. They also provide backup and security support for small businesses. These days, many business are getting ruined by viruses, spywares etc. Therefore, it is good to have someone who could solve all your queries in little time.
 

Tuesday 6 January 2015

IT Services By Voyage Services Inc. or a Blessing for Small Business Organizations

It is incomparable how IT support given by Voyage Services increased my business scale and gave me an organized platform to work at. Having a retail business in the most crowded place like Delhi where all small scale retail businesses work only with the help of small level workers and a managers, it is impossible to shed the responsibilities off on them and expect a proper functioning without an IT support.




I was experiencing huge losses in my business due to an unorganized system. When I came across IT support providers by one of my friend. Voyage services does not only provide IT support but also give business continuity planning and disaster recovery measures that really helped me understand re issue to the core. It's been just few months that I hired Voyage Services and now I not only have a computerized system for my stock calculation but also my managers are efficiently trained to maintain all the records of employes, their salaries, procurement of new stocks along with the sale records.

Remembering about the stocks or having a handy record is a tedious work that consumes a lot of time and even has a chance of getting lost or damaged perhaps, getting a technology support for small businesses does not only saves from loosing any important document but also gives a scope of keeping all the confidential documents safe from being theft and being trapped in technical glitches.

I have a secured access to all the computers through the server connecting my laptop which enables me to keep a track on the manager's work along with a surveillance on the other workers too. This is really a boon for me due to which I have been successful in tracking the frauds in my business and saved it before I could lose it completely.

Having a technology support for small businesses is an obligation and makes a wise investment to keep your business safe and run smooth.